Returns & Exchanges

At Local Neighbours Carmel, we want you to love your fashion finds, but if you are not completely satisfied, we accept returns on unworn items within 30 days of purchase. Please ensure all original tags are attached and the garment is in its original condition to qualify for a full refund or exchange.

1

Initiate Your Return

Visit our online portal or contact our Carmel-by-the-Sea boutique team with your order number to request a return authorization.

2

Pack Your Items

Securely place the unworn apparel in its original packaging, ensuring the packing slip is included to help us identify your order quickly.

3

Ship It Back

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or bring it directly to our local storefront.

4

Receive Your Refund

Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing